Duty Manager

We are seeking an experienced Duty Manager to join our team at Hāpuku Lodge and Treehouses.

Do you enjoy creating a positive and efficient hospitality environment where things just flow, where teamwork and attention to detail delivers quality results?

We pride ourselves on delivering exceptional guest experiences through world-class dining, stunning accommodation, and authentic Kiwi hospitality. Our philosophy centres on celebrating local, protecting our environment and creating unforgettable moments for our guests. We are committed to sustainable practices, environmental stewardship, and building a workplace culture where our team members feel valued, supported, and inspired to deliver excellence every day.

This is a full-time position (minimum 30 hours /week) where you will manage the daily operational flow across all departments ensuring guest experiences are seamless, consistent and memorable. Acting as the on-shift manager, you will be instrumental in maintaining the highest standards of guest service, effectively managing resources and delivering warm, genuine and personalised service, contributing to the unique hospitality offering that defines our luxury lodge.

Apply now
If you think you are the right fit and are ready to take your career to the next level in a truly unique setting, we would love to hear from you. Please submit your CV & a cover letter outlining your experience to laura@hapukulodge.com. Join us at Hāpuku Lodge and Treehouses and be part of a hospitality experience that celebrates excellence, sustainability, and the very best of Kaikōura.

Only candidates with valid NZ working rights will be considered.

What we're looking for

• Supervisory/management experience (minimum 1 year)
• A minimum of 3 years' hospitality experience, ideally in a fine dining restaurant or luxury hotel
• Strong communication skills with the ability to motivate and coach team members to foster a positive and supportive work environment
• High emotional intelligence and decision making skills
• Excellent organisation and time management skills
• Professional presentation standards
• Passion for showcasing our local region and delivering memorable guest experience
• Ability to work efficiently under pressure whilst maintaining high standards during busy periods
• Flexibility to work a range of shifts, including weekends and public holidays

For the right candidate may develop into a permanent role.